School Website Support & Training

Ongoing support to help your school get the most from its website

Launching your new website is just the beginning.

At Design For Schools, we believe great support is just as important as great design. That’s why we continue to work alongside your school long after your website goes live, providing expert support, training and guidance whenever you need it.

Whether you need help updating content, adding new features or managing your website more effectively, our friendly team is always on hand to help.

Expert help when you need it

Managing a school website shouldn’t be stressful.

As a supported client, you’ll have direct access to our experienced team for advice, technical assistance and day-to-day support. No confusing ticket systems or lengthy wait times; just straightforward help from people who know your website inside and out.

Our website support service includes:

  • Phone and email support
  • Fast response times during working hours
  • Website monitoring and maintenance
  • WordPress and plugin updates
  • Secure off-site backups
  • Minor website updates and amendments
  • Technical troubleshooting
  • Access to online help resources

Whether it’s a quick question or a technical issue, we’re here to keep your website running smoothly.

Keeping your school website safe and online

Your website is one of your school’s most important communication tools, which is why reliability and security matter.

Our hosting and maintenance services help protect your website while ensuring it remains fast, secure and available when parents, pupils and staff need it most.

Supported websites benefit from:

  • Secure UK-based hosting
  • Regular software updates
  • Website uptime monitoring
  • Weekly backups stored securely off-site
  • Ongoing security checks
  • Performance optimisation

Giving you complete peace of mind while we take care of the technical side.

We understand that managing a school website can feel daunting, especially if you’re new to WordPress.

That’s why we provide clear, practical training designed specifically for school staff, helping your team feel confident updating and managing your website day to day.

Our training helps you confidently:

  • Update website content
  • Add news articles and blog posts
  • Upload policies and documents
  • Manage events and calendars
  • Update staff information
  • Add images and galleries
  • Keep your website current and engaging

Training can be delivered in a way that suits your school, including:

  • Remote one-to-one training sessions
  • Online screen-sharing workshops
  • Team training sessions
  • Video tutorials and help guides
  • Downloadable support resources

Whether you’re a complete beginner or looking to expand your skills, our goal is simple: to give your team the confidence and knowledge to manage your website effectively.